Privacy Policy
Your Data. Our Promise.
Who we are
Web Address: Our website address is: https://lmridersllc.com.
Last Updated: [8/02/2026]
LM Riders LLC (“we,” “us,” or “our”) operates the website [https://lmridersllc.com/] (the “Site“). We sell and deliver shipping containers and are committed to protecting the privacy and security of our customers’ and site visitors’ personal information. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the rights you have regarding your data. By using our Site, you agree to the collection and use of information in accordance with this policy .
1. Information We Collect
We collect different types of information to provide and improve our service to you. To comply with data minimization principles, we only collect data that is reasonably necessary to achieve the purposes outlined in this policy .
A. Information You Provide to Us
This includes information you voluntarily submit when using our Site, such as when you fill out an inquiry form, request a quote, or place an order. This may include:
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Contact Information: Name, email address, phone number, and company name.
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Location & Delivery Details: Shipping and billing addresses, delivery location, and service location.
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Order & Inquiry Details: Information about the type, size, and quantity of shipping containers you are interested in, along with any specific requirements.
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Payment Information: Financial information is processed by our third-party payment processors (e.g., Stripe, PayPal) and is not stored on our servers unless explicitly required for accounting purposes .
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Communications: Any messages or notes you submit via our contact forms or directly via email.
B. Information Collected Automatically
When you visit our Site, we automatically collect certain information to improve user experience and analyze site performance.
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Usage Data: This includes your IP address (approximate location), browser type and version, pages you visit, time and date of your visit, time spent on pages, and referring URLs .
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Cookies and Tracking Technologies: We use cookies and similar technologies to understand how you interact with our Site and to personalize your experience. For more details, please see our Cookies Policy below.
C. Sensitive Information
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data. We only collect the data necessary for conducting business related to the sale and delivery of shipping containers .
2. How We Use Your Information
We use the information we collect for various legitimate business purposes, including:
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Processing and Fulfillment: To process orders, schedule deliveries, coordinate with shipping partners, and provide customer support .
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Communication: To respond to your inquiries, send order confirmations, provide important updates about your delivery, and send transactional emails .
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Marketing (with Consent): With your explicit consent, we may send you promotional emails or SMS messages about new products, special offers, or industry updates. You can opt out at any time .
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Improvement: To analyze usage data and improve our website’s functionality, user experience, and product offerings.
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Security & Compliance: To detect and prevent fraud, comply with legal obligations (e.g., tax and accounting requirements), and enforce our terms and conditions .
3. How We Share Your Information
We do not sell your personal information to third parties . However, we may share your data with trusted third parties to operate our business effectively:
| Category of Third Party | Purpose | Examples |
|---|---|---|
| Payment Processors | To process credit card and payment transactions securely. | Stripe, PayPal, Square |
| Shipping & Logistics Partners | To deliver shipping containers to your specified location. | Freight carriers, delivery services |
| IT & Cloud Services | To host our website, store data securely, and manage email communications. | Web hosting providers, CRM systems, email delivery platforms |
| Analytics Providers | To understand website usage and improve our services. | Google Analytics (data is anonymized where possible) |
| Legal & Regulatory | To comply with legal obligations, court orders, or lawful government requests. | Legal authorities |
All service providers are contractually obligated to protect your data and use it only for the purposes for which it was provided.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized advertisements (where consent is given) .
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Essential Cookies: Required for basic website functionality, security, and managing your session. These cannot be disabled.
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Functionality Cookies: Remember your preferences, such as your location or cart contents, to improve your experience.
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Performance/Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data (e.g., Google Analytics).
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Marketing Cookies: Used to deliver relevant ads to you on other platforms (e.g., Facebook, Google). These are only set with your consent .
Your Choices: You can manage your cookie preferences by adjusting your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling certain cookies may affect the functionality of our Site .
5. Data Security
We take the security of your personal information seriously and have implemented industry-standard security measures to protect it against unauthorized access, alteration, or destruction. These measures include:
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SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology .
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Access Controls: Access to your personal data is restricted to authorized personnel with a need-to-know basis .
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PCI Compliance: Payment data is handled by PCI-DSS compliant payment processors, ensuring your financial information is secure .
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this policy and to comply with legal and regulatory obligations. The retention period varies depending on the type of data .
| Data Type | Retention Period | Reason |
|---|---|---|
| Lead Inquiries | Typically 12–36 months | To respond to future inquiries and maintain records of communication. |
| Transaction Records | Minimum of 7 years | To comply with tax, legal, and accounting requirements . |
| Customer Support Records | Up to 3 years | For quality assurance, dispute resolution, and to provide ongoing support. |
| Email Marketing Data | Until you unsubscribe | To honor your communication preferences. |
| Analytics Data | Varies by provider (e.g., up to 26 months in Google Analytics) | For website improvement and trend analysis. |
You may request deletion of your data at any time, subject to legal exceptions .
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
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Right to Access: Request a copy of the personal data we hold about you .
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Right to Correction: Request the correction of inaccurate or incomplete data .
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Right to Deletion: Request the deletion of your personal data, subject to certain legal exceptions .
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Right to Opt-Out: Opt-out of the sale or sharing of your personal information for targeted advertising .
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Right to Withdraw Consent: Where we rely on your consent for marketing communications, you have the right to withdraw that consent at any time .
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law (e.g., 45 days for CCPA/CPRA requests) .
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information as soon as possible .
9. “Do Not Track” Signals
Some browsers offer a “Do Not Track” (DNT) setting. As there is no standard interpretation of DNT signals, we do not currently respond to them. We may revisit this policy as standards are developed.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your data rights, please contact us:
LM Riders LLC
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Email: [sales@lmridersllc.com]
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Phone: [+1 (475) 276-5352]
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Address: [76 Community Ave. Plainfield, CT 06374]
