Payments Policy
Transparent Pricing. Secure Payments.
Last Updated: [5/17/2026]
At LM Riders LLC (“we,” “us,” “our”), we strive to make the purchasing process for our shipping containers as seamless and secure as possible. This Payments Policy outlines the accepted payment methods, our billing practices, deposit requirements, and your obligations regarding the timely settlement of funds. By placing an order with us, you agree to abide by the terms set forth in this policy.
1. Accepted Payment Methods
We accept the following forms of payment for the purchase of shipping containers and associated delivery services:
| Payment Method | Acceptance | Notes |
|---|---|---|
| Credit/Debit Cards (Visa, MasterCard, American Express, Discover) | Yes | Processed securely through our PCI-compliant payment gateway. A processing fee of up to 3.5% may apply to credit card transactions to cover interchange fees. We will disclose this fee prior to processing. |
| Wire Transfers / ACH Bank Transfers | Yes (Preferred for balances over $5,000) | Our preferred method for large balance payments. No processing fees apply. Funds must clear our account before the container is released for dispatch. |
| Certified Bank Drafts / Cashier’s Checks | Yes (In-Person Only) | Acceptable only for in-person, yard-pickup transactions. Checks must be drawn on a U.S. bank and verified before the container is released. |
| Cash | Yes (In-Person Only) | Accepted only at our physical yard location. Cash payments over $10,000 may be subject to federal Form 8300 reporting requirements. |
| Personal or Business Checks | No | We do not accept personal or business checks due to clearing delays and the risk of fraud. |
| Cryptocurrency / PayPal / Venmo / Zelle | No | We do not accept these payment methods at this time. |
2. Deposit Requirements
Securing inventory and reserving a specific shipping container requires a financial commitment from you.
Standard Deposit: A non-refundable deposit of 25% to 50% of the total purchase price (including estimated delivery fees) is required to reserve a container and remove it from our active inventory.
Special Order Deposits: For custom containers, modified units (e.g., adding doors, windows, insulation), or special paint colors, a non-refundable deposit of 75% to 100% of the total project cost is required before any work or procurement begins.
Timing: The deposit must be paid and fully cleared in our account before we allocate the container to your order. The container remains available for sale to other customers until the deposit is received.
3. Final Balance Payment
The remaining balance (the “Final Payment”) must be settled prior to the release or dispatch of your container.
| Delivery Type | Payment Deadline |
|---|---|
| Delivery to Your Site | The Final Payment must be received and fully cleared in our bank account a minimum of 3 business days before the scheduled delivery date. We will not load a container onto a truck without confirmation of cleared funds. |
| Yard Pickup (Local) | The Final Payment must be made in full, in person, before the container is released from our yard and loaded onto your trailer or flatbed. |
| Same-Day Delivery | If you require a delivery on the same day as your order, the full 100% payment must be made via cleared wire transfer or credit card before dispatch. We do not accept “Cash on Delivery” (COD). |
4. Payment Processing & Security
We take the security of your financial information seriously.
PCI Compliance: Our online payment gateway is Payment Card Industry Data Security Standard (PCI-DSS) compliant. Your credit card details are encrypted using Secure Socket Layer (SSL) technology and are never stored on our servers.
Third-Party Processors: We partner with trusted third-party payment processors (e.g., Stripe, Square, or Authorize.Net) to handle all card transactions. You may be subject to their terms and conditions when using their platforms.
Surcharges: We reserve the right to apply a convenience fee or surcharge to credit card transactions to offset processing costs. We will always disclose this fee to you before completing your transaction.
5. Currency
All transactions are processed in United States Dollars (USD). We do not accept payments in foreign currencies.
If you are an international customer, your bank or credit card provider may apply foreign transaction fees or conversion rates. You are responsible for these fees, and they are not refundable under any circumstances.
6. Failed or Returned Payments
If a payment is declined, returned, or reversed for any reason after the product has been allocated, dispatched, or delivered, the following will occur:
Immediate Hold: The order will be placed on immediate hold, and delivery will be suspended until funds are rectified.
Returned Item Fee: A returned check fee of $50.00 will be applied to your account for any bounced or returned payments. (Note: We do not accept personal checks, but this applies to electronic ACH reversals or NSF situations).
Late Payment Penalty: If final payment is not received by the agreed-upon deadline, we reserve the right to:
Cancel your order and retain the non-refundable deposit.
Resell the container to another customer.
Charge a storage fee of $25.00 per day for any container held at our yard beyond the agreed pickup/delivery date.
Collections: If a payment is reversed or disputed after delivery, you authorize LM Riders LLC to pursue all available legal and collections remedies to recover the outstanding balance, plus all associated legal and collection costs.
7. Title Retention
Important: Legal title to the shipping container does not transfer to you (the Customer) until we have received full and cleared payment for the total purchase price, including all applicable taxes and delivery fees.
If full payment is not received, we retain the right to repossess the container from your property.
Risk of loss passes to you at the moment of loading at our yard (as detailed in our Terms and Conditions), even if title has not yet transferred. This means you bear the insurance responsibility during transit, even though we legally own the container until payment clears.
8. Disputes & Chargebacks
We strive to resolve all customer concerns directly. If you are unsatisfied with any aspect of your purchase, please contact us immediately so we can work towards a resolution.
Filing a Chargeback: If you initiate a chargeback (a reversal of a credit card payment) with your bank without first contacting us to attempt a resolution, you are in breach of this Payments Policy.
Consequences of Chargebacks: If a chargeback is filed and we can provide evidence that the transaction was authorized and the product was delivered per our Terms and Conditions, we reserve the right to:
Provide the evidence to your bank to contest the chargeback.
Re-invoice the full amount plus a $50.00 administration fee.
Pursue collection actions against you, which may include reporting the delinquency to credit bureaus.
Permanently ban you from purchasing from LM Riders LLC in the future.
9. Taxes
Sales tax will be applied to your order where required by state and local laws.
The applicable tax rate will be calculated based on your shipping address and your state’s tax jurisdiction.
If you are a tax-exempt entity, you must provide us with a valid, up-to-date tax exemption certificate prior to the completion of your purchase. We will not retroactively refund taxes.
10. Invoicing & Receipts
Proforma Invoice: We will issue a preliminary invoice (Quote/Proforma) at the time of your order or deposit. This details the container price, delivery charges, taxes, and deposit amount.
Final Invoice: Once all payments have been received, a final paid-in-full invoice will be emailed to you. This serves as your proof of purchase and title documentation.
Receipts: All payments made by credit card or wire transfer will generate an electronic receipt sent to your registered email address. Receipts for cash payments must be requested at the time of in-person payment.
11. International Payments
For international customers purchasing containers for export:
Wire transfers are the only accepted method of payment for international orders.
You are responsible for all international transfer fees, intermediary bank fees, and foreign exchange fees. We only accept the exact invoice amount in USD net of all fees.
Title will transfer to you only upon full receipt of cleared funds in our account.
12. Contact Us
If you have any questions regarding our Payments Policy, need to request a wire transfer instruction sheet, or are experiencing difficulty processing a transaction, please contact our billing department:
LM Riders LLC
Email: [sales@lmridersllc.com]
Phone: [+1 (475) 276-5352]
Address: [76 Community Ave. Plainfield, CT 06374]
For security purposes, please do not send full credit card numbers via email. If you need to provide sensitive payment details, please contact us by phone to provide them securely.
Disclaimer: This Payments Policy constitutes the official financial agreement between LM Riders LLC and the Customer. It is designed to protect both parties by establishing clear expectations regarding deposits, deadlines, security, and recourse for failed payments. To ensure this policy fully complies with all applicable state and federal financial regulations (including UCC provisions and consumer protection laws), we strongly recommend that you have this document reviewed by a qualified attorney licensed in your jurisdiction prior to implementation.